Privacy Policy

At Hispania Mortgages, we are committed to safeguarding the privacy and security of the personal information entrusted to us by our clients. In compliance with Regulation (EU) 2016/679 (known as General Data Protection Regulation or GDPR), and in relation to the processing of your personal data, we ask for your consent and we inform you of the following:

File Controllers

Hispania Mortgages is the commercial name used by Rocío Luna de Toledo Sánchez, an individual who operates as a real estate credit intermediary under the laws of Spain. Rocío Luna de Toledo Sánchez is registered with the Bank of Spain as a Real Estate Credit Intermediary (ICI) under registration number D302. Additionally, she is a member of the Official College of Economists of the Region of Murcia with registration number 30/1985. 

All references to ‘Hispania Mortgages’, ‘we’, or ‘our company’ on this website and in legal documents refer to Rocío Luna de Toledo Sánchez in her commercial capacity as Hispania Mortgages.

 

Legal Address

Calle Anacardo 25, 30700, Torre Pacheco, Murcia, España.

 

Collection of Personal Information

We may collect personal information from you when you engage with Hispania Mortgages through our website, email, telephone, or in person. This information may include, but is not limited to:

  • Contact details (name, email address, telephone number)
  • Financial information (income, assets, liabilities)
  • Property information (location, type, value)

 

Use of Personal Information

The personal information we collect is based on your consent and used to:

  • Provide mortgage brokerage and advisory services tailored to your needs.
  • Communicate with you regarding your mortgage application and related matters.
  • Comply with legal and regulatory requirements.
  • Improve our services and enhance the customer experience.

 

Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With your consent.
  • To comply with legal obligations or regulatory requirements.
  • To facilitate the mortgage application process, such as sharing information with lenders, solicitors, or other relevant parties.

 

Data Retention

In the section of financial advice, should you take part in any transaction, we will keep your information for tax purposes for four years, once the deal has ended, and for a term of five years for the purpose of any liabilities that may exist.

Should you have provided us with your data authorising us to send advertising or commercial information, or when such information is transmitted by our client, your data will be kept and processed with that purpose until you exercise your right of cancellation, that will be offered to you every time.

 

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Rectify any inaccuracies in your personal information.
  • Request the deletion of your personal information, subject to legal and regulatory requirements.
  • Object to the processing of your personal information under certain circumstances.
  • Withdraw your consent for the processing of your personal information, where applicable.

 

Contact Us

If you have any questions or concerns regarding our data protection practices or wish to exercise your rights, please contact us at hello@hispaniamortgages.com or send us a letter to:

Hispania Mortgages

Rocío Luna de Toledo Sánchez

C/ Anacardo 25

30700, Torre Pacheco

Murcia.

SERGIO DINIS HERCULANO

In the early stages of his legal studies, Sergio gravitated towards real estate and property management. While studying Law at the University of Murcia, he gained valuable experience working at Condado de Alhama, where he developed expertise in community management, administration, and all legal aspects of property matters. Since 2022, Sergio has been working as an independent lawyer, developing and growing his own portfolio of clients and providing assistance on various legal matters. He recently joined Hispania Mortgages, where he assists our clients with their legal requirements, ensuring a smooth, secure, and efficient property purchase process in Spain.

ROCIO ROMERO

With an Art History degree from the University of Murcia and an online marketing education, Rocio Romero began her career in client relationship management within the real estate sector. Subsequently, she transitioned to Munich, where she continued to excel in CRM and marketing roles within an online data procurement company. She currently serves as the Marketing and PR specialist for Hispania Mortgages, where she combines her creative side and her knowledge for online marketing.

In her free time (if there is such thing with two toddlers), she enjoys all the outdoor possibilities her current location offers, riding her Peloton bike & her passion for Spanish fashion (which she explores through her dieperfektegast Instagram page).

Rocio Luna de Toledo

Following her graduation from the University of Murcia, Rocío embarked on a distinguished career in banking and finance spanning 15 years, during which she held key roles in renowned international and Spanish banks such as Banco Urquijo, Credit Lyonnais and La Caixa, specialising in areas of intensive real estate development. 

After establishing a La Caixa office on the Mediterranean coast and bolstering its presence, Rocío utilised her expertise in financial and legal real estate matters to establish her own business. Specialising in Spanish mortgages and conveyancing services for international clients, she prioritises personalised, transparent, and efficient customer service. Over the last 15 years, Rocío has facilitated numerous successful transactions and earned trust as a reliable intermediary between Spanish institutions and her global clientele.

Under the rebranded banner of Hispania Mortgages, Rocío’s firm epitomises her commitment to delivering top-tier financial services while enhancing its online presence to reach and help more investors around the world. Additionally, the legal and conveyancing services have been rebranded as Hispania Legal, ensuring continued support for clients requiring these essential services. 

In her free time, Rocío loves spending time with her daughters, her two feline companions, engaging in real estate investments, and pursuing her passion for interior decoration.